Question 1

How quickly can you fix my slow movement?

Accepted Answer

We understand how frustrating a slow-moving garage door can be. In most cases, we can diagnose and fix slow movement issues within a single service visit. Our technicians arrive with fully-stocked vehicles containing the most common replacement parts. For standard repairs, we offer next-day service. If you're experiencing an urgent issue, our emergency service team can often respond within hours. The repair itself typically takes 1-2 hours depending on the cause - whether it's track alignment, spring tension, opener adjustment, or lubrication needs.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow movement in garage doors can stem from several causes. The most common include: worn or damaged rollers creating friction, misaligned tracks forcing the door to work harder, weak or aging springs that can't properly counterbalance the door's weight, inadequate lubrication on moving parts, opener motor issues or stripped gears, and cold weather affecting lubricant viscosity. Sometimes it's simply a matter of the door needing a tune-up, while other times components need replacement. Our technicians perform a thorough diagnostic to identify the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new custom door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations to fit your budget. We partner with trusted financing providers to offer plans with competitive interest rates and terms ranging from 6 to 60 months. Qualified customers can enjoy low monthly payments and some plans even offer 0% APR for promotional periods. During your free consultation, our team will discuss all available financing options and help you find a payment plan that works for your situation. We believe everyone deserves a beautiful, functional garage door without financial stress.

Question 4

How long does a typical garage door installation take?

Accepted Answer

A standard garage door installation, including removal of the old door and installation of the new door with opener, typically takes 4-8 hours for a single or double car garage. Custom doors or complex installations may require additional time. We always provide a time estimate during your consultation and keep you informed throughout the process.

Question 5

What types of garage doors do you install?

Accepted Answer

We install all types of residential and commercial garage doors including steel doors, wood doors, composite/faux wood doors, aluminum and glass modern doors, carriage-style doors, and custom designs. We work with all major manufacturers and can help you choose the perfect door for your home's style and your budget.

Question 6

Do you offer emergency garage door repair?

Accepted Answer

Yes! We provide 24/7 emergency garage door repair services. We understand that a broken garage door is a security risk and a major inconvenience. Our emergency technicians are available around the clock and can typically respond within a few hours. Call our emergency line anytime at (281) 916-8411.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend professional garage door maintenance at least once per year. Regular maintenance includes lubricating moving parts, checking spring tension and balance, inspecting safety features, tightening hardware, and identifying potential problems before they become expensive repairs. Proper maintenance extends your door's lifespan and ensures safe operation.

Question 8

What's included in your warranty?

Accepted Answer

Our comprehensive warranty includes a 5-year labor warranty on all installations, full manufacturer warranty pass-through on parts and materials, no service call fees during the warranty period, and transferable coverage if you sell your home. We stand behind our work because we're confident in the quality we deliver.

Question 9

Can you install a smart garage door opener?

Accepted Answer

Absolutely! We specialize in smart garage door opener installation. Smart openers allow you to control your garage door from your smartphone, receive alerts when the door opens or closes, grant temporary access to guests or delivery drivers, and integrate with home automation systems like Amazon Alexa and Google Home.

Question 10

How do I know if my garage door springs need replacing?

Accepted Answer

Signs that your springs may need replacement include: the door feels heavier to lift manually, the door doesn't stay open when released, you notice visible gaps or stretched coils in the springs, the door opens unevenly or crooked, or you hear loud snapping sounds during operation. Spring replacement is dangerous and should only be performed by professionals.

Question 11

What areas do you serve?

Accepted Answer

We proudly serve Liverpool and the surrounding communities including Alvin, Angleton, Brazoria, Clute, Danbury, Freeport, Friendswood, Lake Jackson, Manvel, and Pearland. Our local technicians know these areas well and provide fast response times throughout our service region.

Garage Door Liverpool

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